At Top-Notch Doors, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, protect, and share your information when you interact with our website: https://www.topnotchdoor.ca/. By using our website, you consent to the practices described below.

1. Information We Collect

We may collect the following information when you use our website, contact us, or become a dealer:

• Personal Information: Name, email address, phone number, company name, and mailing address.
• Business Information: Business size, industry, and purchase volume if applying for our dealer or cashback programs.
• Usage Data: IP address, browser type, pages visited, time spent, and other diagnostic data for website analytics.
• Location Data: General location based on IP address, particularly within our target areas in British Columbia.

2. How We Use Your Informaton

Your information helps us to:

• Respond to inquiries and customer support requests
• Process dealer applications and cashback incentives
• Send important updates, newsletters (only if subscribed), or promotional offers
• Analyze site traffic and user behavior to improve user experience and content
• Maintain the security and integrity of our website

3. Dealer Program Data

If you apply to become a dealer or participate in our cashback program (e.g., 10% cashback for 10+ doors/month or 15% cashback for 20+ doors/month), we may request additional business-related information to verify eligibility. This data is stored securely and only accessible to authorized personnel.

4. Cookies and Tracking Technologies

We use cookies and similar tracking tools to enhance your browsing experience. These may include:

a) Session cookies (to operate our website)
b) Analytics cookies (e.g., Google Analytics for traffic reports)
c) Preference cookies (to remember your preferences)

You can disable cookies via your browser settings, though some site features may not function properly.

5. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share information:

• With third-party service providers (e.g., for analytics or marketing platforms) under confidentiality agreements
• As required by law or to comply with legal obligations
• In case of a merger, acquisition, or asset sale, with notice provided beforehand

6. Data Security

We implement industry-standard safeguards (such as SSL encryption) to protect your data. However, no internet transmission is entirely secure, and we cannot guarantee absolute protection.

7. Your Rights and Choices

• Request access to or correction of your data
• Opt out of marketing emails at any time by clicking the “unsubscribe” link
• Request data deletion, unless we are required by law to retain it
• To exercise your rights, email us at: info@topnotchdoor.ca

8. Third-Party Links

Our website may link to third-party websites such as distributors or partner brands. We are not responsible for the privacy practices of those sites and recommend reading their policies.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. We recommend reviewing this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, visit our “contact us” page